YOUR QUESTIONS
FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
We accept UPI (Google Pay, PhonePe, Paytm), all major credit and debit cards (Visa, MasterCard, RuPay), net banking, and direct bank transfers. All online payments are processed through secure and encrypted payment gateways to ensure complete safety.
We are located in TattaPani, Mandi, Himachal Pradesh, India. Being based in the Himalayas allows us to offer authentic, well-curated travel experiences with strong local connections and on-ground support.
You can reach us by phone, WhatsApp, or email for bookings and travel assistance. We aim to respond to all queries within 24 hours.
Phone/WhatsApp: +91-7018004239
Email: info@explorehimalayantour.com
Location: Tattapani, Mandi, Himachal Pradesh
Yes, refunds are available as per our cancellation policy. The refundable amount depends on the cancellation timeline and the terms of the booked package. Please refer to our Cancellation & Refund Policy for complete details.
While many of our tours are suitable for all age groups, some adventure and high-altitude experiences have age or health restrictions for safety reasons. We prioritize guest safety and will guide you on the best options based on age and fitness level.
WiFi is generally available in hotels located in major towns. However, connectivity in remote and high-altitude destinations can be limited due to terrain and weather conditions. We encourage guests to be prepared for occasional network disruptions during mountain travel.